![]() Unfortunately a lot of the delays are out of our control and we have to be patient, we can offer a full refund if you would prefer not to wait as we have offered previously. We are and have been doing all we can to get orders to customers as quickly as we can. The container of dumbbells has not even arrived to us yet, it is due today and we are sending it out within an hour of us receiving the order. We have tried to be as honest and transparent as possible. The item you ordered was a pre order item and the eta is only estimate and unfortunately the world right now is in the midst of a shipping crisis. I am a little upset that you felt the need to leave a 2 star review following the purchase. Please don't hesitate to contact us if you have any questions Kind regards Carl We will take this negative feedback and use it constructively moving forward. We are always looking to improve the quality of our products and level of service we give to customers. If this is something you would like to arrange please get in touch with us and we will be happy to assist I am sorry your experience was not as expected. ![]() We are still happy to exchange any of the products you are not happy with. We were not made aware of this issue with your order, had we been notified we could have rectified the problem and swapped them for the new range. Unfortunately it would appear there was some crossovers on some items. We have switched suppliers over the last few months to improve the quality of the products we are selling, we have noticed issues previously with certain products so we sourced a better supplier. In regards to the different handles on the dumbbells. We always try to keep customers up to date as much as possible, and refunds are always offered. We accept that the delivery was too long, unfortunately part of the order was a pre order item and almost all of our shipments have been delayed due to several reasons out of our control. Hi Darryl I am sorry to hear you had an issue with the products you received.
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